Module 4:Handling Complaint Skill

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Jazak Yus Afriansyah

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25+ years Professional Experience: 8+ years in Sales and Marketing 17+ years in Learning and Development 13+ International Certified Training 13+ Author of Professional Skill Series Books Contributor at Kompas.com, SWA.co.id, Koran Tempo

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Description:

Module 4 Handling Complaint Skill, pada edisi ini kita bahas bersama bagaimana cara kita mengatasi keluhan pelanggan dan terus mengubahnya menjadi peluang membangun hubungan baik dengan pelanggan.

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